Information Technology · CLASS OF 2028

Charbel

Practical technology. Reliable systems. Ready to contribute.

Second-year Information Technology student with hands-on help desk experience, Cisco Networking and Cybersecurity certificates, and a strong interest in cloud security. I enjoy supporting users and learning how to deploy, secure, and troubleshoot real systems.

Education

BSc in Information Technology

2025–2028

Saint George University of Beirut (SGUB) · Expected graduation 2028

Relevant coursework: network administration, operating systems and Unix, enterprise cloud systems, machine learning, and human-computer interaction.

Experience

Help Desk Technician

1.5 years

IT Support · Lebanon

  • Resolved workstation, account, and connectivity issues for end users.
  • Documented support requests and repeatable troubleshooting steps.
  • Escalated complex network and access problems to the right teams.

Selected projects

ServiceDesk Application

Capstone project building a service desk application to replace an existing PowerApps solution at university.

Cloud CV Website

Deployed this CV website using private S3 storage, CloudFront with Origin Access Control, a custom hostname, and HTTPS, plus an API Gateway and Lambda visit counter.

Read the project details →